Recrutement Data Center Operator

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job offer

Intitulé du poste : Data Center Operator

Poste basé à : Douala & Yaounde

Prise de poste : Dès que possible

Type de contrat :

Salaire : Selon profil

Nb de poste disponibles : 01

Minimum Qualifications :

  • Minimum of a Bachelor's Degree or equivalent science/Engineering related
  • ITIL Foundation Certification.
  • Working knowledge of Incident Management process, Change management and Service Desk function in line with ITIL standards.
  • Good knowledge of Event Management and Problem management with ITIL standards
  • Good knowledge of how to use remedy application effectively.
  • Effective and Efficient Quality Customer Service
  • Good knowledge of escalation process.
  • Effective Communication Skills
  • Interpersonal and team work skills.
  • Customer focused and open minded.
  • High level of commitment, accountability, integrity, assertiveness, innovation, confidence, can-do attitude and attention to detail.

Job Roles & responsabilities:

  • Minimum of a Bachelor's Degree or equivalent science/Engineering related
  • ITIL Foundation Certification.
  • Working knowledge of Incident Management process, Change management and Service Desk function in line with ITIL standards.
  • Good knowledge of Event Management and Problem management with ITIL standards
  • Good knowledge of how to use remedy application effectively.
  • Effective and Efficient Quality Customer Service
  • Good knowledge of escalation process.
  • Effective Communication Skills
  • Interpersonal and team work skills.
  • Customer focused and open minded.
  • High level of commitment, accountability, integrity, assertiveness, innovation, confidence, can-do attitude and attention to detail.

Pour postuler, envoyer un courriel à emploi@itgstore-consulting.com au plus tard le vendredi 30 mars 2018 à 15heures.

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